Connect Your Shopify Store

Connecting your Shopify store to Selify AI enables two-way sync of products, orders, and inventory. Your AI workers can then manage listings, update pricing, and handle customer data across channels.

Prerequisites

Before connecting, make sure you have:

• A Selify AI account with an active workspace
• A Shopify store on any plan (Basic, Shopify, Advanced, or Plus)
• Admin or staff access to your Shopify store with the Apps permission

Connect via OAuth

1. In your Selify dashboard, navigate to Settings > Connected Accounts.
2. Click Connect Shopify.
3. Enter your Shopify store URL (e.g., your-store.myshopify.com).
4. You’ll be redirected to Shopify’s authorization page. Review the permissions Selify AI is requesting:
   • Read and write products — Sync product data, create and update listings
   • Read orders — Pull order data for analytics and fulfillment tracking
   • Read inventory — Monitor stock levels across locations
   • Read customers — Enable AI support workers to access customer context
5. Click Install app to authorize the connection.
6. You’ll be redirected back to your Selify dashboard with a confirmation message.

Configure Sync Settings

After connecting, configure how data flows between Shopify and Selify:

• Sync direction — Choose between one-way (Shopify to Selify) or two-way sync. Two-way sync allows AI workers to push changes back to Shopify.
• Sync frequency — Products and inventory sync automatically. Order data updates in near real-time via webhooks.
• Product scope — Sync all products or filter by collection, product type, or tag.

To adjust these settings later, go to Settings > Connected Accounts > Shopify > Configure.

Verify the Connection

After setup, verify everything is working:

1. Go to Products in your Selify dashboard.
2. You should see your Shopify products appearing within a few minutes, depending on catalog size.
3. Check that product images, variants, pricing, and inventory counts match your Shopify admin.

If products aren’t appearing, check that your Shopify store is on an active plan (paused stores cannot sync) and that you granted all requested permissions during OAuth.

Troubleshooting

• “Store not found” error — Double-check your store URL. Use the .myshopify.com domain, not a custom domain.
• Missing products — If you filtered by collection during setup, products outside that collection won’t sync. Adjust your scope in sync settings.
• Permission denied — You need Shopify admin or staff access with the Apps permission. Ask your store owner to adjust your staff permissions.
• Disconnecting — To remove the integration, go to Settings > Connected Accounts > Shopify > Disconnect. This stops all syncing but does not delete any data from either platform.